Privacy Policy - Gardening Bermondsey

Welcome to Gardening Bermondsey. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Transactional Information: Details about the services you request and your interaction with us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use the collected data for various purposes:

To Provide Services: To process your requests and deliver the services you have requested.
Communication: To communicate with you about your orders, inquiries, and updates.
Improvement of Services: To understand how our services are used and how we can enhance them.
Marketing: To send promotional materials and information about our services, if you have opted in.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Performance of a Contract: The processing is necessary for a contract we have with you.
Legal Obligations: The processing is necessary for compliance with a legal obligation.
Legitimate Interests: The processing is necessary for our legitimate interests, provided your rights do not override these interests.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

To trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We ensure that all third parties comply with data protection regulations.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Using secure servers and encryption technologies to protect data transmission.
Restricting access to personal information to authorized personnel only.
Regularly reviewing and updating our security practices to prevent unauthorized access, disclosure, alteration, or destruction.

Your privacy is important to us, and we take all necessary steps to protect it.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data under certain conditions.
Objection: You can object to the processing of your personal data.
Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us through the appropriate channels as outlined in our communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small files stored on your device that enable us to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will indicate the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

By using our services, you consent to the transfer of your information to countries outside your own.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve these purposes through other means.

13. Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related functions, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Changes to Your Information

You are responsible for maintaining the accuracy of your personal information. If your personal information changes, please update it as soon as possible by contacting us through your account or the appropriate communication channels.

15. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Gardening Bermondsey operates, without regard to its conflict of law provisions.

16. Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid by a court, the remaining provisions will continue to be in full effect.

17. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Gardening Bermondsey regarding the subject matter and supersedes all prior agreements and understandings.

Contacting Us

For any questions about this Privacy Policy or our data practices, please refer to our official communications channels for assistance.